Seller Onboarding Policy & Procedure

Introduction

Amajova.com is committed to ensuring a secure and efficient onboarding process for all sellers. Our onboarding procedures include Know Your Customer (KYC) and Know Your Business (KYB) verification to maintain platform integrity and compliance with financial regulations.

1. Seller Onboarding Process

Sellers must complete the following steps to become active on Amajova.com:

• Account Registration – Create an account with basic details (name, email, and contact information).
• Profile Setup – Complete the seller profile with service listings, portfolio, and pricing details.
• Identity Verification (KYC) – Submit government-issued identification and proof of address.
• Business Verification (KYB) (For Companies) – Submit business registration documents, tax details, and company ownership information.
• Payment Method Setup – Link a verified bank account or e-wallet for receiving payments.
• Approval & Activation – Once documents are verified, the account is approved for selling.

2. Know Your Customer (KYC) Requirements

To ensure compliance with financial regulations, all individual sellers must provide:

• Government-Issued ID: Passport, driver’s license, or national ID.
• Proof of Address: Utility bill, bank statement, or lease agreement (issued within the last 3 months).
• Selfie Verification: A live photo matching the provided ID.

Failure to complete KYC may result in account restrictions or suspension.

3. Know Your Business (KYB) Requirements

For business sellers, additional verification steps include:

• Business Registration Certificate – Proof of company incorporation.
• Tax Identification Number (TIN) – Business tax details.
• Company Ownership Details – Disclosure of key stakeholders.
• Bank Account Verification – Business account details must match the company’s legal name.

4. Compliance & Fraud Prevention

To prevent fraud and maintain a safe marketplace, Amajova.com implements:

• Ongoing Monitoring: Transactions and activities are periodically reviewed for unusual patterns.
• High-Risk Jurisdictions: Enhanced due diligence is required for sellers from high-risk regions.
• Account Freezing & Investigation: Suspicious accounts may be temporarily restricted until further verification.

5. Seller Responsibilities & Obligations

Sellers are expected to:

• Provide Accurate Information: Ensure all submitted documents and details are truthful and up to date.
• Maintain Compliance: Abide by Amajova.com’s terms and policies
• Engage Professionally: Deliver quality services and maintain ethical business practices.

6. Account Termination & Appeals

A seller’s account may be terminated if they fail to meet compliance requirements. Sellers can appeal account suspensions by providing additional documentation or clarifications within 7 days of notification.

Conclusion

Amajova.com’s onboarding process ensures a secure and transparent marketplace for all users. Sellers are encouraged to complete the verification process promptly to begin offering their services seamlessly.