Before payment
See the offer, seller information, price and fulfilment details before you decide.
TRUST & PROTECTION
Clear before payment
Protected after it
AmaJova is designed to help buyers understand what they are purchasing, who they are buying from and what happens after payment — while giving sellers a professional way to fulfil and manage orders.
Secure checkoutOrder recordsSupport when needed
Offer price£95.00
Protection & Service Fee if passed on by seller£4.56
Total£99.56
What the fee helps cover
This buyer-facing fee only appears when the seller chooses not to absorb it.
- Secure payment processing
- Fraud prevention and security checks
- Buyer and seller protection
- Identity verification when required
- Dispute handling and order recovery
BUILT INTO THE TRANSACTION
Trust should come from how the transaction works
Not from a badge alone. AmaJova combines clear offer information, secure checkout, order records, verification signals and support tools across the purchase journey.
During checkout
Pay through AmaJova’s checkout with a clear record of the amount and any buyer-facing fee that applies.
After payment
Follow the order, communicate, access support and use the dispute process if a serious issue arises.
BEFORE YOU PAY
Know what you are buying and who you are buying from
A strong purchase starts with clarity. AmaJova OfferLinks are built to show the core information a buyer needs before checkout.
N
Product Offer
Nova GadgetsVerified product seller
✓Wireless noise-cancelling headphones
Premium wireless headphones with tracked delivery and clear fulfilment details.
Delivery3 daysOffer price£95
✓ Secure checkout powered by AmaJova
Clear offer details
Understand what is included, what it costs and what happens next.
Seller identity signals
Verification and selling history can help buyers understand who they are dealing with.
Fulfilment expectations
Delivery, access or session information appears before payment where relevant.
AT CHECKOUT
See any buyer-facing fee before you confirm
AmaJova checkout shows the offer price, any applicable buyer-facing Protection & Service Fee and the final total before payment.
Sellers can absorb this fee. If a seller chooses to pass it on instead, the buyer-facing Protection & Service Fee is 4.8% of the offer amount and is shown clearly before payment.
EXAMPLE — SELLER PASSES THE FEE ON
Offer price£100.00
Protection & Service Fee£4.80
Total£104.80
- Secure payment processing
- Fraud prevention and security checks
- Buyer and seller protection
- Identity verification when required
- Dispute handling
- Order recovery
- Secure checkout infrastructure
When the seller absorbs this fee, the buyer does not see this additional charge.
AFTER PAYMENT
You stay in control of the order
A payment is only one step. The order record gives buyers and sellers a shared place to follow what happens next.
BUYER PROTECTION
You stay in control
The seller is paid only after you receive what you paid for and mark the order as completed.
✓
Payment record receivedOrder created securely
✓
Seller fulfils the orderDelivery or access is provided
3
You confirm receiptReview what you received
4
Seller receives payoutPayout process begins after completion
IF SOMETHING GOES WRONG
There is a process — not a dead end
Buyers and sellers can communicate through the order, contact support and open a dispute where there is a serious issue.
Order messagingSupport accessDispute handlingOrder evidence
!
Need AmaJova support?Open a dispute only if there is a serious issue with this order.
Item not delivered ⌄
Explain the issue clearly…
Disputes are reviewed by AmaJova support. Keep your message clear, factual and relevant to the order.TRUST SIGNALS
Trust grows from verified details and successful activity
AmaJova can use verification and transaction history to show stronger trust signals over time.
Verified contact details
Email and phone verification help protect accounts and transactions.
Verified purchase feedback
Reviews tied to completed purchases give future buyers more useful context.
Completed orders
Successful transaction history can contribute to account trust status.
Dispute history
Account standing can reflect successful activity and serious issues where relevant.
COMMON QUESTIONS
Trust and protection, explained simply
Is AmaJova an escrow service?
AmaJova provides transaction controls that protect buyer funds until the order reaches the appropriate completion stage. We describe the product experience in terms of secure checkout, buyer and seller protection, order completion and payout rather than presenting AmaJova as a regulated escrow service.
What does the Protection & Service Fee cover?
The fee helps cover secure payment processing, fraud prevention and security checks, buyer and seller protection, identity verification when required, dispute handling, order recovery and secure checkout infrastructure.
When does a seller receive payout?
Payout begins after the buyer receives what they paid for and the order reaches completion, subject to any required checks, holds or applicable platform rules.
What if there is a serious problem with an order?
Use the order record to contact the seller or AmaJova support. Where appropriate, a dispute can be opened so the issue and relevant order information can be reviewed.
Clear offers. Secure checkout. A real order record.