Payout Policy
When seller earnings become available for payout.
This page explains payout clearance, withdrawal minimums, repeat-withdrawal charges, payout availability, and circumstances that may delay a payout.
Payout clearance begins after an order reaches Completed status. The timing depends on your seller level and the type of offer.
1. About this Payout Policy
This Payout Policy explains when seller earnings become eligible for payout, how payout clearance works, minimum withdrawal amounts, repeat-withdrawal charges, and circumstances that may delay or restrict a payout.
2. Order completion comes first
Payout clearance begins only after the order enters Completed status. Buyer review timing and payout-clearance timing are separate periods.
3. Payout clearance
The applicable period may depend on seller level and offer type. Current periods are shown in the live payout schedule below.
4. Minimum withdrawals and repeat withdrawals
A withdrawal must meet the applicable currency minimum. Repeat-withdrawal charges may apply within the current repeat-withdrawal window.
5. When a payout may be delayed or restricted
A payout may be reviewed or delayed for disputes, refunds, chargebacks, fraud or security concerns, verification, provider reviews, legal obligations, negative balances, or transaction investigations.
6. Payout methods and payment providers
Available methods may depend on country, currency, account eligibility, and provider availability. External providers may apply their own processing times and checks.
7. Fees, deductions, refunds, and adjustments
Seller earnings may be adjusted for applicable fees, refunds, reversals, chargebacks, dispute outcomes, provider adjustments, taxes where applicable, or other properly due amounts.
8. Changes to payout rules
AmaJova may update payout timing, minimums, charges, methods, eligibility requirements, or related rules. Current applicable values are displayed through AmaJova.
9. Payout questions
If a payout appears delayed or you do not understand an adjustment, contact AmaJova support with the relevant order or payout reference.